Dolphin Dollars

How Dolphin Dollars Work

Dolphin Dollars is a prepaid spending account on your Dolphin Card offering a convenient and secure way to make purchases on and off campus. Dolphin Dollars is designed to eliminate the need to carry cash and is the only form of payment accepted for photocopies and printing in the Library Lab and Cyber Café. Funds can be deposited directly to your Dolphin Card by visiting .

Log in to manage your account or add value:

Add dollars to your Mobile Dolphin Card

Follow these instructions to add money to your Mobile Card using the eAccounts app.

Benefits of Dolphin Dollars

Accepted â€“ Welcomed at the places you need and want to go.

Convenient â€“ Make purchases with the ID Card you already carry. No need to carry cash, exact change, or debit/credit cards.

Prepaid â€“ Only spend what you have. No costs, interest or fees to add value or use the account. Your account balance is immediately adjusted as you use your card.

 â€“ Add funds to your account with check or debit/credit card online.

24/7 Account Access â€“ Add value, view transaction history, and more! Once registered, you are in total control of your account 24/7.

Auto Reload Options â€“ Create a schedule to automatically add value to your account – you determine the dollar amount and frequency – a great budgeting tool for students and parents!

Safe & Secure â€“ If you lose your Dolphin Card, you can suspend your account and have the value transferred to a new card.

Carries Over â€“ Unlike most Meal Plans, value in Dolphin Dollars carries over each semester and year for as long as you are a member of the University community.

Account Balances

All Account balances are carried forward each semester. Should a JU Dolphin Card member not re-enroll and the account shows no activity for one month, it will be retired to an inactive file. Those accounts with a balance more than $10.00 will be refunded per the Payment Policy. Balances under $10.00 will be retained and donated to the JU Fund.

Refunds

The JU Dolphin Card cannot be used for cash withdrawals. All refund requests must be submitted to Student Accounts in writing. Enrolled students may request refunds only within the last two (2) weeks of the semester. Refunds will require one to two (1 - 2) weeks to process, and the proceeds will be forwarded to the student’s permanent address.

Refunds will not be issued to students owing a balance on their tuition account. Credit balances will be applied to the student tuition account for all non-returning students owing a balance.

Transferring Credit

Students have the option of transferring a financial aid credit balance to their Dolphin Card by completing a Dolphin Card Transfer Form. Transfers are subject to the pending financial aid being confirmed and will be processed within 1 to 2 business days. The form can be found here:

 

Contact

Campus Security

Office location

Howard Administration Building
2800 University Blvd N
Jacksonville, FL 32211

Telephone number (OTD)

(904) 256-7585

Email address